Your privacy matters to us. This page explains exactly what personal data pk97 collects, why we collect it, how it is used, and what your rights are as a player. We keep things plain and honest — no vague corporate language.
Personal information and PKR payment details stored on pk97 are protected using industry-standard encryption and access controls. We do not store raw payment credentials — transaction processing is handled through secure payment gateways including JazzCash, Easypaisa, and Raast.
pk97 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data is shared only where necessary to operate the platform — for example, with payment processors to complete your deposits and withdrawals.
Registered players can request a copy of the personal data pk97 holds about them at any time. You can also request corrections to inaccurate information. Send a request through the support channel and the team will respond within a reasonable time frame.
pk97 uses cookies and similar tracking tools to keep you logged in, remember your preferences, and understand how players navigate the platform. Cookies are not used to build advertising profiles or track your activity across unrelated websites.
The pk97 mobile app collects only the data required to provide its core functions — account authentication, game play, and cashier operations. Device identifiers may be collected for security and fraud prevention. The app does not access your contacts, messages, or unrelated files.
If you wish to close your pk97 account and request deletion of your personal data, you can contact support to initiate the process. Some data may be retained for legal and compliance purposes — where this applies, you will be informed of what is kept and for how long.
This Privacy Policy applies to all players and visitors who interact with pk97 — whether through the website at pk97.onl, the mobile app, or any associated service. It explains what personal information we collect, the purposes for which it is used, how it is protected, and the rights you have over your own data.
By registering an account on pk97 or using any part of the platform — including sports betting, live casino, slots, and the game lobby — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, please do not register or continue using the platform.
We review and update this policy periodically. The date at the top of this page reflects when the current version was last revised. Continued use of pk97 after a policy update has been notified constitutes acceptance of the revised version.
pk97 collects personal data through several channels — primarily account registration, ongoing platform use, payment transactions, and support interactions. Below is a summary of the main categories of data we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Account registration and age/identity verification |
| Contact Data | Email address, mobile number | Account communication, support, security alerts |
| Financial Data | PKR transaction records, payment method type, deposit and withdrawal history | Processing payments, fraud prevention, account history |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform compatibility |
| Communication Data | Support chat logs, email correspondence | Resolving queries, quality assurance, dispute records |
Most of the data pk97 holds about you comes directly from you — through the registration form, account settings, verification uploads, and support conversations. You are in control of what you share, though some information (such as date of birth and contact details) is required to open and maintain an account.
When you use pk97, certain technical data is collected automatically by our servers and analytics tools. This includes your IP address, the device and browser you are using, session timestamps, and information about which parts of the platform you visited. This data helps us maintain security, detect unusual access patterns, and understand how the platform is being used so we can improve it.
pk97 uses your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with the reason it was originally collected.
All financial transactions on pk97 are processed in Pakistani Rupees (PKR). When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a card, your payment details are transmitted directly to the relevant payment processor or banking channel. pk97 does not store your full card numbers, mobile wallet PINs, or online banking passwords.
What pk97 does retain is a record of the transaction — the amount, the date and time, the payment method type used, and whether the transaction was a deposit or withdrawal. This transaction history is part of your account record and is necessary for financial reconciliation, dispute resolution, and compliance purposes.
Payment processors who handle your PKR transactions operate their own privacy and security frameworks. When you use JazzCash or Easypaisa, for example, those transactions are also subject to the respective provider's privacy policy. pk97 is not responsible for how third-party payment processors handle data on their own systems.
pk97 does not sell your personal data. We share data only in the following circumstances, and only to the extent necessary for the stated purpose:
Protecting the personal and financial data of our players is a priority for pk97. We use a combination of technical and organisational measures to keep your data safe:
While we take data security seriously and maintain robust protections, no online system can guarantee absolute security against all possible threats. If you suspect your account has been accessed without your authorisation, change your password immediately and contact support.
pk97 retains your personal data for as long as your account is active and for a period after account closure as required for legal, financial, and dispute resolution purposes. The following general retention principles apply:
If you would like to know specifically how long a particular type of data is retained, contact pk97 support with your query and the team will provide a clear answer.
As a registered player on pk97, you have a number of rights in relation to your personal data. These are summarised below. To exercise any of these rights, contact pk97 support with your request and your registered account details.
You can request a copy of all personal data pk97 holds about you. We will provide this in a clear, readable format within a reasonable time frame after verifying your identity.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Contact support with the specific details you want updated.
You can request deletion of your personal data. Where data must be retained for legal or compliance reasons, we will explain what is kept and why. All other data will be deleted or anonymised.
You can object to your data being used for marketing communications at any time. Opt out through account settings or by contacting support — we will action the request promptly.
You can request your personal data in a structured, machine-readable format so that it can be transferred if needed. This applies to data you have provided directly to pk97.
In certain circumstances, you can request that pk97 restricts processing of your data — for example, while a dispute about accuracy is being resolved — rather than deleting it outright.
pk97 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of age, and accounts found to belong to under-age individuals will be closed immediately, with any deposits returned where possible.
If you are a parent or guardian and believe that a minor has registered an account on pk97 without permission, please contact support immediately. We will investigate and close the account as quickly as possible.
The pk97 mobile app is available for download and provides access to sports betting, live casino, slot games, and the cashier from your smartphone. The app collects data consistent with what is described in this policy — no additional personal data categories are collected through the app compared to the website.
The app may request the following device permissions:
The app does not access your contacts, call logs, messages, photos, or any other files unrelated to pk97. Device identifiers may be collected for security purposes — specifically to detect if the same device is associated with multiple accounts, which is a signal used in fraud prevention.
To download the pk97 app, visit the App page for installation instructions and the latest version details.
pk97 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable legal requirements, or improvements to how we communicate our data practices. When material changes are made, we will notify registered players — either by email or through an in-platform notification on next login.
The updated date shown at the top of this page always reflects when the current version was last revised. We recommend checking this page periodically. If a change affects how your data is used in a way that requires your specific consent, we will request that consent before the change takes effect.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, pk97 support is available 24 hours a day, seven days a week.
You can reach us via the live chat tool within the platform or by email. When contacting us about a data request, please include your registered username and a clear description of your request so that we can process it efficiently.
For general account questions, the FAQ page covers the most common topics. For responsible gaming queries including self-exclusion and deposit limits, visit the Responsible Gaming page.
Create a free account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket, PSL, live casino, and slots — all from your phone.
Gambling involves financial risk. Always set a PKR budget before you play and never bet more than you can afford to lose. Self-exclusion and deposit limit tools are available in your account settings. Visit our Responsible Gaming page for full guidance.